Frequently Asked Questions
We Are Here to Help
At Alpha Omega Water Well, we are here to help individuals and businesses in the Decatur and surrounding areas with their water well services. We understand that you may have some common questions about problems that you might be encountering and how we can provide solutions to those issues for you. Feel free to check out our frequently asked questions below or reach out to us at (940) 627-8760 if you don't see an answer to your question.
It's most likely due to hard water. Call or bring a water sample for a free water analysis.
It depends on what type of tank that you have. If you have a galvanized tank, it's probably a defective air volume control valve. If you have a diaphragm/bladder tank, you may have a problem in the well downhole.
There are several things that will cause surging pressure. It's best to give us a call to diagnose and repair soon; if surging continues, it could lead to an expensive repair.
No, if your pressure relief valve is leaking, it needs to be replaced.
Reddish/brown stains are generally caused by iron in water. Give us a call or bring a sample to our office for a free water analysis.
There are many reasons that could potentially cause it to smell bad. Give us a call or bring a sample to our office for a free water analysis.
This depends on water softener size, type, and water usage. It's a good idea to keep salt above water level, or about halfway in your brine tank.
This is usually due to condensation when the outside temperature and humidity are high.
In some cases, it is due to an electrical short in the wire going to the well. Give us a call, and we gladly come and diagnose your problem.
If you have an existing well, you can register it with your local groundwater district. If you need a new well drilled, you will more than likely need a permit or multiple permits depending on your location. Give us a call, and we can let you know the permitting requirements and permit costs for your area.
For maintenance on your well, one of the most important things is to protect it from the elements like freezing, and also a great idea is to treat around your well and electrical for ants and other pests. Be careful not to contaminate the wellhead.
Storage of lawn equipment and/or fuel is highly discouraged, and these products can produce fumes that may be a potential fire hazard due to the arc that the pressure switch produces.
If you're in need of water well services in Decatur, TX, or the surrounding areas, don't hesitate to contact Alpha Omega Water Well. Our experienced and friendly team is here to assist you with all your water well needs.